The Sacred Sauna

Frequently asked questions

Common Questions

You got questions we got answers

What is a credit?

One credit equals one seat in one Sacred Session. You can pay for a single session directly at checkout, or buy credits in a pack - one credit is used per person, per session, so to bring others you just need enough seats.

Please note that memberships and discounted credit packs, such as 10-packs or 20-packs, are personal and cannot be shared or used to book for someone else.

How do I pay for a Sacred Session?

Three ways: pay for a single session at checkout, buy a credit pack, or join as a member. Packs bring the price per session down, and members get the best rate of all. Open sauna is separate and doesn't need credits.

Can I book for several people?

Yes. When you book a session, you can add extra tickets for the people joining you - just select the number of seats you need at checkout. Note that you, as the person booking, need to be present at the session.

Do credits expire?

Credits you buy in a bundle (5 or 10) are valid for 365 days from purchase, so there's no rush to use them. Memberships don't use credits at all - they give you unlimited Open Sauna and Member Sauna access directly, with Sacred Sessions either included (Unlimited) or at the member price (Sacred Member).

How much does a Sacred Session cost?

A single Sacred Session is [349] SEK. Buying credits in a pack lowers the price per session:
- 5 credits is 1,250 SEK (250 SEK each)
- 10 credits is 1,999 SEK (about 200 SEK each).

Members pay less again: Sacred Member books at 199 SEK per session, and Sacred Unlimited has them included with no per-session fee.

Are credits personal? Can I use them for someone else?

Bundle credits (credit packs) and memberships are personal and can only be used for your own spot. You can still book or add friends to your session, but their spots will be charged at the standard price.

If you don’t have a credit pack or membership, you can still add as many spots as you need when booking, making it super easy to book for a group.

Is there a waitlist if a session is full?

Yes. Join the waitlist, and if a spot opens more than 12 hours before the session you'll be booked automatically. If it opens less than 12 hours before, we'll notify you and you book it yourself, first come first served. Normal cancellation rules apply once you have the spot.

Can I pause my membership?

Pauses are possible in specific circumstances such as pregnancy or injury, and we may ask for documentation. Vacation or short-term illness aren't grounds for a pause. Get in touch if you'd like to request one.

What's your cancellation policy for a session?

Cancel at least 48 hours before and you get credit/credits back - single purchases and credits are returned as credits (NO CASH REFUNDS)
Cancel less than 48 hours before and the session isn't refunded, but your spot can be released to someone else.

Do I have to use the cold plunge?

No. The cold plunge is part of the Sacred experience, but it’s always optional. Listen to your body and do what feels right for you. Shower is however always a good idea!

Where is Sacred Sauna?

We currently have locations at Slakthusområdet (Hallvägen 7A, Johanneshov) and Mood (Mäster Samuelsgatan 18), with more Sacred Sauna locations on the way. Make sure you check which location you booked before heading to your session.

Do you sell gift cards?

Yes! Gift cards are available through our website and make a great gift for someone who could use a little more heat, cold and recovery in their life.The recipient can use the value towards their booking and pay the difference if they choose something that costs more etc.

What happens if I have a problem with my booking or access?

What happens if I have a problem with my booking or access?Contact Sacred Sauna support and include the email address connected to your account, your booking and the location you’re visiting.We’ll help you sort it out as quickly as possible.

info@thesacredsauna.se